Graanvi products are sold online at limited availability. We always attempt to display our items as accurately as possible and offer a detailed description of all goods being sold. However, because we rely on hand-finished artistry, there will occasionally be the slight variation in color, size and shape. Also, leather is a natural material and a slight variation is bound to appear in each item.

Some of the products with metal hardware might tarnish or lose its shine over time due to weather conditions and usage. These are changes which occur due to the varied use and handling of the product by the customer and cannot be held against the manufacturers.

All Graanvi products are hand crafted, hence no two products are identical in their absolute measurements. There might be a slight change, but minimal to the eye which therefore would not change the essence of the design.

Scratches and marks on the leather surface are a part of the characteristics of the material. They do not qualify as defects. This can happen due to use over a period of time which enhances the look and feel of the product, adding to its vintage appeal. Some types of leather might have a slight patina on the surface due to usage and is the quality of the leather. Products are only designed seeing and keeping in mind all the above mentioned factors. Marks are common on leather as each skin is different to the other, as no two skins are the same. Please note, these are NOT considered as defects or rejects.

NOTE: Color variation cannot be subject to rejection of goods or merchandise.